Skip to Main Content
Optimizely Data Platform
Workspace Data Platform App
Created by Guest
Created on Apr 8, 2024

Customer Profile to have details of event on history log

Usually, when presenting ODP to clients, the Customers section gets a wow, especially when they see the History logs.

However, what the clients didn't see during quick presentations is usually, the history log does not tell the detail of the event (unless it's a commerce-based interaction like product, add_to_cart).For example "Navigation Search" event is listed in their interaction, but the actual `search_term` is not displayed. There are also common events like, cta_click, but we don't know which CTA was clicked.

I know the data can be extracted via reports, but, typically, we don't create a report per person.

Would be nice to have an expandable section to see details of that event within their listed events in the Customers > History tab.

  • Attach files